Beware of scam artists posing as contractors
By Betty Berry
August 14, 2006
Q: I can't believe the bad luck I have had in trying to find someone to do some needed home improvements. It almost seems like nobody wants to work anymore and when they do work, they take no pride in what they do. How does one find a dependable worker?
A: I am very sorry to hear that you have encountered a problem with home repairs. You didn't mention how or where you found the people you hired, so I'm going to start with some very simple suggestions.
While there are many licensed and honest contractors who will do a good job for you, there are also scam artists posing as contractors. These unscrupulous and unlicensed workers are out to separate you from your money. They will either do a shoddy job or not complete the job they start.
The best advice that can be given is to check out a contractor with the Contractors State License Board before ever hiring him or her to work in your home — and remember to hire only a licensed contractor.
According to the Contractors State License Board, all contractors are issued pocket licenses that show the type of trade for which they are licensed and the expiration date of their license. Always ask to see this document as well as some additional identification to make sure you know who you are dealing with.
When getting ready to do a project, even if it is somewhat of an emergency, don't be in a rush to get started. Take time to check out the workers you plan to hire. Don't just pick the first contractor you encounter.
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You should attempt to get at least three bids and ask for references for local jobs they have done. Check out those references, perhaps even making a visit to see the workmanship of the job.
Always insist on a written contract with details spelled out. Make sure you understand the terms of the contract before you sign on the dotted line. Take time to look over the paperwork and, if possible, discuss it with a friend or family member before making a final decision.
Contractors usually ask for a deposit at the time you sign the contract. Don't pay the full cost of the job upfront and never pay in cash.
Under state law, a contractor cannot ask for a deposit of more than 10 percent of the total cost of the job or $1,000, whichever is less. Make periodic payments during the job but never let the amount you pay get ahead of the amount of work that has been completed and never make the final payment until the job is done and you are satisfied with it.
To check out a contractor or to verify information provided by a bidding contractor, contact the Contractors State License Board at 1-800-321-2752 or on the Internet at http://www.cslb.ca.gov. Be prepared with the contractor's name, business address and license number.
To quote from the Contractors State License Board's brochure, "You can do more to protect yourself before hiring a contractor than the Contractors State License Board can do to help you after you've been harmed."
— Betty Berry is a senior advocate for Senior Concerns. The advocates are located at the Goebel Senior Adult Center, 1385 E. Janss Road, Thousand Oaks CA 91362, or call 495-6250. You are invited to submit questions on senior issues.
2006 © The E.W. Scripps Co.